Facebook: Opportunity or Threat for Publishers?

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I have spent a lot of time thinking about Facebook in recent weeks. The announcements at f8 were, I think, significant in how the social network is starting to overlay its social graph over other people's content - or, without the webby jargon, about how your web reading experience can become a social activity through your Facebook account. And I'm think about how that might affect our business.

Some context: three years ago, I tended to describe Facebook as "training wheels social media", with people who got enthusiastic tending to move on to other things fairly swiftly. Things have changed since then. Facebook has developed rapidly, and for many people it effectively is social media. If they have no strong impulse towards creation, be it photos, art, video or text, then it's the perfect place: an easy way to share what they do creates, and exchange messages, with their social circle at a central point. The arrival of the News Feed, which is deeply bloggy in form (items of content with comments below, reverse chronological order) has solved the "what do I do on Facebook?" problem in one fell swoop, and pushed it towards mainstream acceptance. 

The ability to take this network of people, overlay it over your content, and allow them to share it with their friends through Facebook has obvious attractions to publishers. Social sharing is, as Shane Richmond wrote recently, the most important behavioural shift of the 21st century. People market your content for you, and then share information about themselves through that process? Intriguing.That has all sorts of implications for both content and commercial personalisation. 

There is, however, a nasty wee fly wriggling in the Facebook ointment, and that's privacy. As Alan Patrick posted earlier, there's money out there, and people to take it, for a new social network that respects privacy as Facebook, well, doesn't. The early adopters of the web are deeply unhappy with Facebook's shifting approach to privacy, and many of them are deleting their Facebook accounts. Is this something that will stay within the tech bubble, or is it the beginning of the end for Facebook as Alan predicts? Facebook is, I suspect, gambling on the trade-off; it expects that most people will think that the better personalised experience they get is worth the transfer of data. But is that a good assumption?

I've been experimenting with these new tools a little. You can now Like every post on OM&HB with the little button below. My Typepad blogs have Like buttons for the whole blog (an example). And I'm seeing use of them. It's less than I'm seeing around, say Twitter and Tweetmeme, but it's there and growing.

With my corporate hat on, that leaves me weighing corporate imperative against the political issues around Facebook. Given that the general public are far more accepting of Facebook than the web elite, can any publisher that aspires to mainstream success afford to ignore the new Facebook?

Update: Facebook is being put to the question on privacy issues tonight

Update 2: Facebook is doing very well in display advertising. That's one for the "threat" column.

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Comments

Marybeth Petescia

Great blog post! So much is changing in the social media world its so hard to predict how it will all play out. Look at MySpace...popular one second and pretty much gone the next. Will this happen to facebook eventually when a new phenomenon sweeps the social media world?

MT Adam Tinworth

In Alan's original post which sparked my thinking, he quotes 18 to 24 months for each social network to be the market leader - and Facebook is already moving beyond that. Is that a sign that the cycle is slowing down, or that Facebook has broken it?

I'm not seeing any immediate evidence of competitors.

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This page contains a single entry by Adam Tinworth published on May 12, 2010 1:48 PM.

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