Lea Korsgaard gave a fascinating talk at Digital Media Europe 2017 on building a small, but rapidly growing, site centred around serving a community.
Building a future-proofed digital business means looking to your future audience - what sorts of content will bring in the millennial audience?
IDG is killing comments, while the Financial Times is investing in them. Why is the industry so divided about this? Money.
What happens when male volunteers read out harassing tweet directed to female journalists in front of those women?
The Boaty McBoatface farrago is another example of ttp in action…
The company behind League of Legends is fighting widespread trolling with academic research - and experimentation.
Unless Twitter can find a way to control its bad actors, it's going to get ever less welcoming.
This is not the trolling you're looking for…
What's life like moderating comments on The Times's website? One journalism student just found out.
An interview with little old me about the communities and content and their role in online property marketing.