September 18, 2005
I know BA have had the odd problem of late (choose your contractors with more care, my friends), but their online check-in system is a wonderful thing.
Yesterday afternoon, in my Mum's front room in Suffolk, I checked myself in for today's flight to Madrid. No queuing when I arrived at the airport: I was straight up to the fast bag drop desk, and off through security. Very impressive, and a nice example of the virtual and the physical working in perfect harmony.
Now, I'm busy checking my e-mail and waiting for my flight's gate number to be announced.
Next stop: Spain and a conference. What ho!
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